Case Study: How NCR Telecom & Technology, a leading wireless integrator, is using iBwave to design converged networks in the enterprise.
NCR Corporation is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 650 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business.
Utilizing NCR’s team of 17,000 service professionals, NCR Telecom & Technology (T&T) provides comprehensive services solutions encompassing consulting, field services, and remote management to the top telecommunications service providers and network equipment manufacturers across the globe.
Each year, NCR Telecom and Technology:
- Installs and manages over 100,000 wireless access points
- Completes over 250,000 enterprise network deployments
- Manages over 200,000 network end points
- Executes 1.2M service actions
QUICK FACTS
ABOUT NCR
Over 30,000 employees
doing business in 180 countries
HEADQUARTERS
Duluth, Georgia, USA
LOCATION
International
PRODUCTS USED
iBwave Design
The most powerful and productive way to design and deliver indoor wireless cellular and Wi-Fi networks.
iBwave Mobile Note
A powerful and intuitive Android app that will save hundreds of hours during your site survey and installation process.
WHAT’S THE STORY?
In order to design and deploy high-quality networks their customers can rely on, the NCR T&T division has chosen to use iBwave Design as their standard software to design multiple in-building wireless networks, including: DAS, Small Cells, Wi-Fi, Public Safety and cabling routes.
Most recently, NCR has also invested in iBwave Wi-Fi® for their professional services team to deploy a large amount of stand alone WLAN networks for their customers. In 2017 NCR T&T will have 17 certified iBwave Professionals.
WHY iBWAVE?
ABILITY TO DESIGN MULTI-TECHNOLOGY NETWORKS
With iBwave Design, NCR is able to model and design multiple types of in-building wireless networks in a single solution.
ACCURATE PREDICTIONS FOR ANY NETWORK TYPE
By using iBwave Design, NCR has the ability to run project predictions for virtually any type of wireless network they are deploying.
SITE SURVEY AUTOMATION & CLOUD INTEGRATION
With iBwave Mobile Note, NCR significantly reduces the survey data import process by using the app as an all-in-one survey tool (data collection, documentation, and design) and then save all site info to the cloud so it can be worked on by an engineer in another location.
FAVOURITE FEATURES
Here are a few of the features that the NCR T&T team finds most useful:
- RF planning automation
- Predictive mapping of cable routes and wireless access points
- Automatic bill of materials and project costs
- Wi-Fi & cellular design in one tool
- 3D output maps
- Prediction validation against measured data
THE BENEFITS
With iBwave as the standard software for in-building network design, NCR has seen significant benefits:
20%
IN PRODUCTIVITY
TIME TO SHARE SITE SURVEY DATA
TIME TO
QUOTE
NUMBER OF DEALS WON
ACCURACY OF BILL OF MATERIALS
TIME SPENT ON PROJECT COORDINATION